Information Regulator - Complaints

Information Regulator - Complaints logo

The Rules of procedure contain the following sections:

  • Arrangement of Rules
  • Chapter 1 – Definitions
  • Chapter 2 – Introduction
  • Chapter 3 –Purpose of Rules
  • Chapter 4 – Lodging a Complaint
  • Chapter 5 – Processing of complaint lodged with the Information Regulator
  • Chapter 6 – Action taken after receipt of a complaint
  • Chapter 7 – Investigation of complaints
  • Chapter 8 – General aspects in resolving complaints
  • Chapter 9 – General Provisions
  • Annexures

Click here to download the Notice containing the new email addresses:

https://www.justice.gov.za/inforeg/legal/20211012-InfoReg-RulesOfProcedure-HandlingPOPIAcomplaints.pdf


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