Slide 2

Business Communication

Date: Mar 10, 2021 - Mar 10, 2021

CPD hours: 3 Hours

Time: 13:00 - 16:00

Event Type: Webinar

Presenter: Charmaine Nadasan

Communication is a building block of successful organisations. When we are effective in our business communication we have fewer customer complaints and satisfied customers.


Communication is a building block of successful organisations. When we are effective in our business communication we have fewer customer complaints and satisfied customers.   

Poor communication in business, on the other hand, leads to many unforeseen problems and disgruntled employees and customers.   

Our Business Communication session is designed for the young graduate just starting his/her career , as well as any individual that is embarking on a learning journey to acquire new skills.  

Join Charmaine Nadasan on 10 March 2021 from 1:00 p.m. to 4:00 p.m. for this session where she discusses Business Communication.   

Learning objectives  

By the end of this event the participant should: 

  • Be aware of Dos and Don’ts of emails 

  • Be aware of the principles to follow when attending meetings 

  • Display professionalism in business communications 

  • Be aware of how to structure reports 


The webinar will cover the following topics:  

  • Meetings 

  • Emails 

  • Reports 

Obtaining your certificate 

This webinar qualifies for 2 CPD hours with your professional body including: ACCA, SAICA, AAT, SAIPA, SAIBA, IAC, CIS, ICBA, LSSA, FPI, and the IBA. The SAAA CPD policy is compliant with IFAC IES7 and is recognised by all relevant professional bodies. 

All attendees are issued with a CPD certificate available in an online profile. 

About the presenter 

Charmaine Nadasan 

Charmaine Nadasan has been working in the training field since  2012. She is the holder of a B. Com (Unisa), Post Graduate Certificate in Education (Unisa), and Advanced Credit Diploma (Institute of Bankers SA) .  

Charmaine is a seasoned facilitator and is registered as an assessor and moderator for the Generic Management qualification as well as various other unit standards with Services SETA, BANKSETA and ETDP SETA . In addition she has 10 years banking experience and has been a franchisee for two popular business ventures.  

Charmaine has managed the Banking Academy for 6 years, training unemployed graduates to become work-ready. 

Who should attend? 

  The following persons will benefit from attending this webinar: 

  • Trainee accountants  


  • R 650.00 - Online admission - Individual. 


Steps to register for the event:    

If you already have a profile, login and register for the webinar. 

If you don’t have a profile, create a free profile then login and register for the webinar. 

Click here to create a free profile (There is no charge to create a profile and gain access to our free Monthly Practice Management Series). 

Click here to find out about the Technical Resource Centre & CPD Subscription options.   

 Additional material 

  By attending this webinar you will be provided with: 

  • Summarised slide presentation. 

  • Reference documents and/or course material where available. 

  • You can ask questions during the webinar and you will also have access to the presenter after the webinar. 

Save this event to your Google or Outlook calendar.

Venues & Dates

The following venues and dates are available for this event.

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