Overview

One of the greatest skills in business is effective communication. Whether we're managing conflict situations or involved in decision-making; writing emails, proposals and reports; or communicating with both internal and external stakeholders, our success depends on how well we are able to communicate.

Business communication and report writing are essential skills that can and must be mastered. The benefits include increased productivity, better business relationships, more customers, and improved confidence, to name just a few. On the other hand, poor report or proposal writing skills can cause you to miss opportunities, lose sales, or lose even your credibility because the reader might fail to understand or misinterpret the document or message you were trying to convey.

Join Constance Kawelenga CA (SA), for a free 4 hour training session on Business Communication and Report writing funded by FASSET. Select the date from the 4 options listed and register and upload the requested documents.

Training dates:

Learning objectives

By attending this webinar you will gain the following competencies:

• Analyse the suitability of various communication channels for different situations
• Communicate information and ideas clearly
• Identify and avoid common errors of grammar, sentence construction and vocabulary
• Apply proofreading techniques to improve the quality of your reports and the reports of others
• Write well structured business emails, agendas, reports and proposals

Content

This training session will cover the following topics:

● Communication channels

● Barriers to communication

● Oral Communication

● Written Communication

● Grammar and Spelling

● Checking for plain language

● Checking the facts for accuracy and correctness

● Reading strategies

● Meeting agendas

● Emails

● Business letters

● Proposals

● Writing Reports

About the presenter

Constance Kawelenga is a chartered accountant with a broad proficiency in finance, taxation and auditing. She has attained a diverse range of experience - from Big 4 audit experience, commercial multinational exposure to running an audit and consulting boutique over the past 8 years. In 2013, Constance founded the Zuva Group of entities, focusing on audit, financial management, taxation, secretarial, business mentorship as well as business valuations.

Who should attend?

The following persons will benefit from attending this webinar:

• Both employed and unemployed candidates that would like to improve their business communication and report writing skills
• TVET learners
• Trainees

Price

This webinar is free.

Steps to register for the event:

If you already have a profile, login and register for the webinar.

If you don’t have a profile, create a free profile then login and register for the webinar.

Click here  to create a free profile (There is no charge to create a profile and gain access to our free Monthly Practice Management Series).

Click here  to find out about the Technical Resource Centre & CPD Subscription options.

Additional material

By attending this webinar you will be provided with:

• Summarised slide presentation;
• Detailed course material;
• Source documents for reference/resource library; and
• You can ask questions during the webinar and you will also have access to the presenter after the webinar.