Overview   

Portraying a self-confident and poised image is a skill that is much too often overlooked by many professionals, but these are the traits that clients and other observers use to make judgements about us and our business. Knowing the principles for professional success and the basics of good manners and etiquette will go a long way in improving self-confidence and the way in which others perceive us.   

 Our Business Etiquette session is designed for the young graduate just starting his/her career , as well as any individual that is embarking on a learning journey to acquire new skills.  

Join Charmaine Nadasan on 10 March 2021 from 09:00 a.m. to 12:00 p.m. for this session where she discusses Business Etiquette.   

Learning objectives  

By the end of this event the participant should: 

• Understand that cultural differences exist & develop sensitivity to the unique nuances of different cultures. 

• Apply practical tips to present a polished & professional look 

• Demonstrate etiquette in various situations 

Part 2: Business Communication 

By the end of this event the participant should: 

• Be able to generate a variety of workplace reports  

• Be aware of the principles to follow when attending meetings 

• Display professionalism in business communications 

Content   

The webinar will cover the following topics:  

• Cultural tolerance 

• Cultural tolerance 

• Professional image 

• Conversations at work 

• Etiquette in various situations 

Obtaining your certificate 

This webinar qualifies for 2 CPD hours with your professional body including: ACCA, SAICA, AAT, SAIPA, SAIBA, IAC, CIS, ICBA, LSSA, FPI, and the IBA. The SAAA CPD policy is compliant with IFAC IES7 and is recognised by all relevant professional bodies. 

All attendees are issued with a CPD certificate available in an online profile. 

About the presenter 

Charmaine Nadasan 

Charmaine Nadasan has been working in the training field since  2012. She is the holder of a B. Com (Unisa), Post Graduate Certificate in Education (Unisa), and Advanced Credit Diploma (Institute of Bankers SA) .  

Charmaine is a seasoned facilitator and is registered as an assessor and moderator for the Generic Management qualification as well as various other unit standards with Services SETA, BANKSETA and ETDP SETA . In addition she has 10 years banking experience and has been a franchisee for two popular business ventures.  

Charmaine has managed the Banking Academy for 6 years, training unemployed graduates to become work-ready. 

Who should attend? 

  The following persons will benefit from attending this webinar: 

• Trainee accountants  

Obtaining your certificate 

This webinar qualifies for 3 CPD hours with your professional body including: ACCA, SAICA, AAT, SAIPA, SAIBA, IAC, CIS, ICBA, LSSA, FPI, and the IBA. The SAAA CPD policy is compliant with IFAC IES7 and is recognised by all relevant professional bodies. 

All attendees are issued with a CPD certificate available in an online profile. 

About the presenter 

Charmaine Nadasan 

Charmaine Nadasan has been working in the training field since  2012. She is the holder of a B. Com (Unisa), Post Graduate Certificate in Education (Unisa), and Advanced Credit Diploma (Institute of Bankers SA) .  

Charmaine is a seasoned facilitator and is registered as an assessor and moderator for the Generic Management qualification as well as various other unit standards with Services SETA, BANKSETA and ETDP SETA . In addition she has 10 years banking experience and has been a franchisee for two popular business ventures.  

Charmaine has managed the Banking Academy for 6 years, training unemployed graduates to become work-ready. 

Who should attend? 

  The following persons will benefit from attending this webinar: 

• Trainee accountants  

Price 

• R 650.00 - Online admission - Individual. 

Steps to register for the event:  

If you already have a profile, login and register for the webinar. 

If you don’t have a profile, create a free profile then login and register for the webinar. 

Click here to create a free profile (There is no charge to create a profile and gain access to our free Monthly Practice Management Series). 

Click here to find out about the Technical Resource Centre & CPD Subscription options. 

Additional material 

  By attending this webinar you will be provided with: 

• Summarised slide presentation. 

• Reference documents and/or course material where available. 

• You can ask questions during the webinar and you will also have access to the presenter after the webinar.