Deepen your client relationships and grow


Date: Apr 6, 2022 - Apr 6, 2022

CPD hours: 2 Hours

Time: 10:00 - 12:00

Event Type: Webinar

Presenter: Constance Kawelenga CA(SA)
CEO

People are at the centre of economies and markets. Without people there would be no need for an economy or a market and this is the reason why business people need to understand their clients as people.

Overview    

People are at the centre of economies and markets. Without people there would be no need for an economy or a market and this is the reason why business people need to understand their clients as people. 

Businesses that either fulfil people's needs or solve their problems are the ones that perform the best. Understanding one's business cycle and having a cycle-focused approach to service offerings is the starting point to business success.     

Join Constance Kawelenga CA(SA) on 06 April 2022 from 10:00 a.m. to 12:00 p.m. for this webinar where she shows you how understanding your clients will increase your revenue. Constance will also show you how you can 'discover' new revenue streams to expand your offering.  


 Learning objectives and competencies developed 

  By attending this webinar you will develop the following competencies:  

  • Innovative thinking - develop new ideas, strategies and plans to improve services or products. 

  • Understanding your business' internal and external environments with a view to capitalise on their needs. 

  • Understanding that people are at the centre of economies and markets.  

  • Have the ability to constantly seek and find new revenue streams. 

  • Know and be able to implement 10 ways to deepen client relationships.  


Content  

  The webinar will cover the following topics:  

  • The need-focused and problem-focused accountant. 

  • Placing people at the centre of economies and markets. 

  • Placing offerings along the business cycle. 

  • Stretching your service offerings. 

  • The need for constant re-invention. 

  • 10 ways to deepen client relationships. 


Obtaining your CPD certificate  

This training is compliant with the International Education Standard (IES7) issued by the International Federation of Accountants and recognised for CPD by relevant professional bodies including ACCA, CIMA, IAC, IIA, SAIBA, SAICA and SAIPA. 

All attendees are issued with a CPD certificate available in an online profile.   


About the presenters   

Constance Kawelenga CA(SA) 

Constance Kawelenga is chartered accountant with a broad proficiency in finance, taxation and auditing. She has attained a diverse range of experience - from Big 4 audit experience, commercial multinational exposure to running an audit and consulting boutique over the past 8 years. In 2013, Constance founded the Zuva Group of entities, focusing on audit, financial management, taxation, secretarial, business mentorship as well as business valuations. 


Who should attend?  

  The following persons will benefit from attending this webinar:  

  • Professional accountants including, CA(SA), Professional Accountant (SA), FCCA, AGA(SA) and BAP(SA). 

  • Registered auditors. 

  • Practice owners. 

  • Managers and business owners. 


 Price              

  • Individual Booking: R450.00  

  • Company Booking: 

    • R699.00 - Group Price 1 (Maximum of 5 attendees). 

    • R18350.00 - Group Price 2 (Maximum of 10 attendees) 

    • R2 650.00 - Group Price 3 (Maximum of 15 attendees) 

  

Steps to register for the event:   

If you already have a profile, login and register for the webinar.  

If you don’t have a profile, create a free profile then login and register for the webinar.  

Click here to create a free profile (There is no charge to create a profile and gain access to our free Monthly Practice Management Series).  

Click here to find out about the Technical Resource Centre & CPD Subscription options.  


Additional material    

By attending this webinar you will be provided with:  

  • A summarised slide presentation.  

  • Reference documents and/or course material where available.  

  • You can ask questions during the webinar and you will also have access to the presenter after the webinar.  

Save this event to your Google or Outlook calendar.


Venues & Dates

The following venues and dates are available for this event.

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