Slide 2

Introduction to Problem-Solving

Date: Aug 30, 2021 - Aug 30, 2021

CPD hours: 2 Hours

Time: 10:00 - 12:00

Event Type: Webinar

Presenter: Charmaine Nadasan

Problems are a natural everyday occurrence of life. To suffer less from the tensions and frustrations they cause, we must learn how to deal with them in a wise, logical fashion.


Problems are a natural everyday occurrence of life.  To suffer less from the tensions and frustrations they cause, we must learn how to deal with them in a wise, logical fashion.

If we accept the fact that problems will arise on a regular basis, for a variety of reasons and from a variety of sources, we can:

  • learn to approach problems from a balanced point of view,
  • learn how to anticipate problems before they develop, and
  • prevent some of them from becoming larger problems.

Join Charmaine Nadasanon 30 August 2021 from 10:00 a.m. to 12:00 p.m. as she provides an overview of the steps involved in the problem-solving process and discusses the techniques for critical thinking. This is the first webinar in the problem-solving and decision-making series. In the upcoming webinars in this series, she will discuss in detail each individual step in the problem-solving process and the different methods that can be used in each step.

Learning objectives  

   By the end of this event the attendee will:  

  • Understand the difference between a problem and a challenge.
  • Understand why critical and analytical thinking leads to better decisions.
  • List and explain the five steps to solving a problem.
  • Avoid making excuses which lead to procrastination and reduce your effectiveness as a manager.


   The webinar will cover the following topics:  

  • Introduction to Problems and Challenges
  • Introduction to Critical and Analytical Thinking
  • Problem Solving and Decision-Making Systems
  • Five Problem Solving Steps
  • Tips for Engaging with Stakeholders
  • The Value of Diversity
  • Self-talk Excuses


  Obtaining your CPD certificate 

This webinar qualifies for 2 CPD hours with your professional body including: ACCA, SAICA, AAT, SAIPA, SAIBA, IAC, CIS, ICBA, LSSA, FPI, and the IBA. The SAAA CPD policy is compliant with IFAC IES7 and is recognised by all relevant professional bodies.  All attendees are issued with a CPD certificate available in an online profile.  

About the presenter

Charmaine Nadasan

Charmaine Nadasan has been working in the Training field since 2012. She is the holder of a B. Com (Unisa), Post Graduate Certificate in Education (Unisa), and Advanced Credit Diploma (Institute of Bankers SA). Charmaine is a seasoned Facilitator and is registered as an Assessor and Moderator for the Generic Management qualification as well as various other unit standards. In addition, she has 10 years banking experience and has been a franchisee for two popular franchise businesses where she managed the daily operations of these businesses. She currently works for SAAA as a presenter, facilitator, and content developer.

Who should attend? 

   The following persons will benefit from attending this webinar:  

  • Professional Accountants including: RA(SA), CA(SA), PA(SA) and BAP(SA);
  • Accounting officers; and
  • Trainee Accountants. 


  • R 475.00 - Online admission - Individual. 
  • R 950.00 - Online admission - Company.  

Steps to register for the event: 

If you already have a profile, login and register for the webinar. 

If you don’t have a profile, create a free profile then login and register for the webinar. 

Click here to create a free profile (There is no charge to create a profile and gain access to our free Monthly Practice Management Series). 

Click hereto find out about the Technical Resource Centre & CPD Subscription options. 

Additional material

   By attending this webinar you will be provided with: 

  • Summarised slide presentation;
  • Detailed course material;
  • Source documents for reference/resource library; and 
  • You can ask questions during the webinar and you will also have access to the presenter after the webinar.


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