Overview

Success in the accounting profession requires more than technical prowess and compliance with laws, rules and regulations. The area of client acquisition and retention calls for mastery in people-oriented soft skills such as:

• Time management.
• Communication.
• Emotional intelligence.
• Conflict resolution.
• Teamwork. 

These important skills are however not taught in tertiary education. The aim of this webinar is to discuss these essential skills that will assist you in connecting with people and handling complex situations. We invite you to join Lettie Janse van Vuuren CA(SA) on 17 August 2023 from 10:00 a.m. to 12:00 p.m as she shows you how to develop lasting relationships with your clients to become an important and indispensable part of their business.

Learning Objectives

Attending this webinar will equip you with the following skills:

• Know how to consult with others to obtain information, solve problems and maximise benefits from opportunities.
• Possess time management techniques that assist in the development, organisation, and prioritisation of tasks to achieve professional commitments.
• Communicate in a professional manner using clear and concise language appropriate to the audience and situation.
• Correctly apply conflict resolution strategies to resolve conflicts that arise in the workplace.
• Work effectively as a resourceful and trustworthy team member who treats others respectfully and equitably.

Content 

The webinar will cover the following topics:

• Communication skills.
• Etiquette.
  • Business etiquette.
  • Open office etiquette.
  • E-mail etiquette.
  • Telephone and cell phone etiquette.
• Time management.
• Teamwork.
• Self-motivation skills. 

Obtaining your CPD certificate 

This training is compliant with the International Education Standard (IES7) issued by the International Federation of Accountants and recognised for CPD by relevant professional bodies including ACCA, CIMA, IAC, IIA, SAICA and SAIPA. 

All attendees are issued with a CPD certificate available in an online profile.   

About the presenter 

Lettie Janse van Vuuren CA(SA),  RA 

Lettie is a Chartered Accountant, Registered Auditor, as well as an Assessor and Moderator. She joined SA Accounting Academy in November 2017 as Head of Technical. As a professional trainer and webinar host, she is able to hold the attention of an audience with her relaxed and humorous presentation style.  She has a unique ability to communicate with delegates at their respective levels of knowledge and experience.  Over the last 20 years, she has trained thousands of partners, managers, trainee accountants and other professionals.   

She is responsible for researching, compiling and presenting our MCLU (Monthly Compliance and Legislation Updates). She was the Professional Development Manager at SAICA for 4 years and in charge of accrediting new training offices and monitoring existing ones (including the moderation of training offices and trainee assessments).  

Who should attend? 

The following persons will benefit from attending this webinar:

• Professional accountants such as CA(SA), BAP(SA), AGA(SA), Professional Accountant (SA), FCCA, BA(SA) and ACCA.
• Registered auditors.
• Accounting officers.
• Bookkeepers.
• Trainee accountants. 

Price              

• R 450.00 - Online admission - Individual.
• Group Price 1 - From R184 per person (up to 5 users)
• Group Price 2 - From R121 per person (up to 10 users)
• Group Price 3 - From R109 per person (over 11 users) 

Steps to register for the event:  

If you already have a profile, login and register for the webinar.

If you are booking for more than one person, please choose “Group” from the “Type” dropdown.

If you don’t have a profile, create a free profile then login and register for the webinar. 

Click here to create a free profile (There is no charge to create a profile and gain access to our free Monthly Practice Management Series). 

Click here to find out about the Technical Resource Centre & CPD Subscription options. 

Additional material 

By attending this webinar you will be provided with:

• A summarised slide presentation.
• Reference documents and/or course material where available.
• You can ask questions during the webinar and you will also have access to the presenter after the webinar.

Corporate Training Solutions

At the Accounting Academy, we recognize the evolving needs of businesses in today's dynamic environment. Beyond our standard webinar offerings, we provide tailored corporate training solutions designed to empower your team with the latest in accounting and professional skills. Whether you're looking for online sessions or face-to-face training, our programs are crafted to ensure a comprehensive and engaging learning experience.

Drawing inspiration from modern training methodologies, our corporate solutions are interactive, adaptable, and focused on real-world applications. We prioritize hands-on learning, ensuring your team can immediately apply their newfound knowledge in practical scenarios.

Interested in a bespoke corporate training experience? Reach out to us at [email protected] or call 010 593 0466. Together, let's design a training program that elevates your team's capabilities and aligns with your organizational goals.

Contact Us

Have any questions or need any assitance? Contact us today!

• Online chat through our website.
• WhatsApp: Start chatting (+27635026114)
• Phone: 010 593 0466
• E-mail: [email protected]