Overview   

Successful organisations follow clear, well-formulated quality management systems (QMS). A good QMS aims to ensure the quality delivery of products or services which at a minimum meet the expectations of customers.  

The policies and procedures that make up a QMS must be practical, measurable and reliant on the concept of continuous improvement. This webinar presents practical approaches and industry-best practices to enhance your quality management practices by taking a proactive step towards improving your business operations and maintaining compliance in an ever-evolving landscape. 

Join Monja van Zyl CA(SA) on 20 June 2023 from 09:00 a.m. to 11:00 a.m. for valuable insights into effective monitoring techniques and strategies for updating policies and procedures that will enable you to enhance your organisation's quality management practices.  

Learning objectives  

By attending this webinar you will gain the following competencies: 

• Have full understanding of what quality management entails. 

• Comprehend why there is need to monitor and update your QMS processes. 

• Acquire knowledge of the key elements of effective monitoring. 

• Be able to put into practice the strategies for updating policies and procedures. 

• Possess tools and technologies that you can implement in your practice for streamlined management. 

Content 

The webinar will cover the following topics:  

• Introduction to quality management. 

• The characteristics of a good QMS. 

• The need for monitoring and updating. 

• Key elements of effective monitoring. 

• Practical strategies for updating policies and procedures. 

• Tools and technologies for streamlined management. 

Obtaining your CPD certificate 

This training is compliant with the International Education Standard (IES7) issued by the International Federation of Accountants and recognised for CPD by relevant professional bodies including ACCA, CIMA, IAC, IIA, SAICA and SAIPA. 

All attendees are issued with a CPD certificate available in an online profile.   

About the presenter 

Monja van Zyl CA(SA)  

Monja van Zyl completed her CA(SA) articles in Durban and qualified as a chartered accountant in 2006. She then worked for both listed and unlisted companies in various industries where she mentored and led teams of different sizes. 

Recognising the importance of balancing work and life, Monja started her own business called Aim Business Advisory Services in 2019. Her target market is the small-to-medium sized companies to whom she gives access to her vast skills and experience at a fraction of the cost on an outsourced retainer model.  

Who should attend? 

The following persons will benefit from attending this webinar: 

• Practising accountants including: CA(SA), Professional Accountant (SA), AGA(SA), FCCA, BAP(SA), BA(SA) and ACCA. 

• Compliers.  

• Trainee accountants. 

Price              

• R 450.00 - Online admission - Individual. 

• Group Price 1 - From R184 per person (up to 5 users) 

• Group Price 2 - From R121 per person (up to 10 users) 

• Group Price 3 - From R109 per person (over 11 users) 

Steps to register for the event:  

If you already have a profile, login and register for the webinar. 

If you don’t have a profile, create a free profile then login and register for the webinar. 

Click here to create a free profile (There is no charge to create a profile and gain access to our free Monthly Practice Management Series). 

Click here to find out about the Technical Resource Centre & CPD Subscription options. 

Additional material 

By attending this webinar you will be provided with: 

• A summarised slide presentation. 

• Reference documents and/or course material where available. 

• You can ask questions during the webinar and you will also have access to the presenter after the webinar.