About this Course
Problem solving is a critical skill across all professions but holds particular significance in the business world. Every day, businesses encounter challenges that demand effective solutions—whether these are small daily issues or large, complex problems that require a coordinated team effort to analyze, solve, and ensure they remain resolved. As an entrepreneur, manager, or employee, you will often find yourself at the forefront of problem resolution, tasked with not only addressing immediate issues but also preventing future occurrences.
In this comprehensive online course, you will learn to refine your logical thinking and adopt a systematic approach to problem solving, moving beyond intuition to make well-informed, calculated decisions. The course emphasizes the importance of creativity in problem solving—not just for innovative fixes but also for pioneering new ideas and improving your business environment. Through a series of interactive modules, you will be introduced to various techniques that enhance both your problem-solving and decision-making skills.
From distinguishing between different types of problems and understanding their origins to applying complex analytical and creative thinking techniques, this course covers essential strategies to address and solve issues effectively. You will explore methods such as the Five Problem Solving Steps, the SWOT Analysis, and Edward De Bono’s 6 Thinking Hats among others, to develop a versatile approach to tackle challenges.
By the end of this course, you will not only be adept at solving problems but also capable of leveraging these challenges as opportunities for innovation and leadership. Problem-solving is more than a professional skill—it is a crucial life skill that, once mastered, can lead to significant personal and professional development. Join us to enhance your ability to make a positive impact in your workplace and beyond, ensuring that you thrive in dynamic and challenging environments.
Learning Objectives
Develop Problem Analysis Skills:
- Understand and differentiate between problems and challenges to accurately define issues.
- Identify the origins and nature of problems using various analytical techniques to better tailor solutions to specific situations.
Enhance Problem-Solving Techniques:
- Master diverse problem-solving methodologies such as the Five Problem Solving Steps, the Eight Step Process, and creative techniques like the Six Universal Questions and Fishbone Diagram to expand the toolkit for tackling issues.
Cultivate Creative and Analytical Thinking:
- Apply creative thinking methods such as Brainstorming, Mind Mapping, and Edward De Bono’s 6 Thinking Hats to generate innovative solutions.
- Use analytical tools like SWOT Analysis and the Nominal Group Technique to evaluate situations critically and lay the groundwork for effective solutions.
Make Informed Decisions:
- Evaluate potential solutions using a range of decision-making techniques including the Criteria Ranking Method and the Weighted Decision Model to select the most effective and viable options.
- Learn to balance intuitive and systematic decision-making approaches to enhance judgment and decision accuracy.
Implement Solutions Effectively:
- Acquire strategies for successfully implementing decisions in a variety of environments through effective communication and change management techniques.
- Understand the importance of documenting decisions and managing stakeholder expectations to ensure smooth execution and lasting impact of solutions implemented.
Delivery
The course is delivered through the SA Accounting Academy online learning platform. It is divided into modules that are easily digestible. In this way you can maintain a work-life balance whilst studying and improving your professional skills.
Is this for you?
This course is designed for anyone who wants to improve their problem-solving and decision-making skills. Whether you are a student, a professional, or simply someone who wants to enhance your critical thinking abilities, this course can benefit you. If you find yourself struggling to make decisions or solve problems effectively, this course can provide you with the tools and techniques necessary to overcome those challenges.
This course is also ideal for those who work in teams or collaborate with others on projects. The problem-solving and decision-making strategies taught in this course can help you work more effectively with others and achieve better results.
If you are looking to enhance your problem-solving and decision-making skills, then this course is for you!
Lecturers
Nestene Botha (CA)SA
Nestene Botha, recognized as one of the Top 35 under 35 Chartered Accountants by SAICA and one of the Top 50 Women in Accounting globally, brings a wealth of expertise to this course. Teaching at MBA and CPD levels in Auditing, Entrepreneurship, and Corporate Governance, her approach combines real-world insight and academic rigor to enhance your problem-solving and decision-making skills. Nestene’s commitment to fostering analytical and creative thinking will equip you with the tools to not only tackle complex challenges but also to capitalize on opportunities for substantial personal and professional growth.
Charmaine Nadasan
Charmaine Nadasan has been working in the Training field since 2012. She is the holder of a B. Com (Unisa), Post Graduate Certificate in Education (Unisa), and Advanced Credit Diploma (Institute of Bankers SA) . Charmaine is a seasoned Facilitator and is registered as an Assessor and Moderator for the Generic Management qualification as well as various other unit standards. In addition she has 10 years banking experience and has been a franchisee for two popular franchise businesses where she managed the daily operations of these businesses.
Prerequisites / Admission Requirements
Anyone can attend this course. There are no minimum entry requirements.
Accreditation
This course is aligned to the International Federation of Accountants (IFAC) International Education Standard (IES) 7 and is recognised for CPD / CPE by relevant accounting professional bodies which will give you 6 CPD / CPE hours.
This course is also accredited by the FPI with approval number FPI23035391 for 6 CPD Hours.
Assessments
This course includes formative assessments to test your knowledge throughout the modules. Learners must achieve all competencies of the course.
Assessment and Certification
On successful completion (i.e. competence in all modules) of this course the learners will be awarded:
- Confirmation of Completion Certificate from SA Accounting Academy
- FPI Approved CPD Programme Certificate
Curriculum
Modules:
- Module 1: Introduction to Problem - Solving
- Module 2: Define an Issue or Problem
- Module 3: Identify Alternative Solutions
- Module 4: Evaluate Alternatives
- Module 5: Implement the Decision
For more information on what will be covered in the curriculum please download the prospectus.
About SA Accounting Academy
The SA Accounting Academy is an accredited private QCTO, SAICA - AT(SA), ICB and BANKSETA qualifications provider. We are committed to providing our students with the highest quality training and support, to ensure that your skills and knowledge are up to date and ready to face the challenges of the modern workplace. Qualifications and courses delivered are designed to ensure that you reach your professional goals and advance your career. With our experienced faculty, staff, and resources, you can be confident that you will receive the highest quality of training.
SAAA is a Level 2 B-BBEE contributor, with 125% procurement recognition. Training spend on certain solutions can be allocated against the Skills Development element of the B-BBEE Scorecard through accredited and nonaccredited training or claimed through SETA grants. In addition, 25% of your Skills Expenditure can be claimed on non-accredited training or courses.
Course Fees
The course fee is R 4 620.00 and consists of:
Educational Resources
- Online Materials: Access a wealth of online resources, from e-books to webinars, enhancing your learning experience. Online videos explaining functions and tools. Examples in Excel to illustrate concepts. Exercises in Excel to practice concepts.
Learning Support
- Facilitation: Benefit from expert-led facilitation sessions that offer personalized guidance, addressing individual queries and ensuring a thorough understanding of the subject matter.
- Formative Assessments: Reinforce your understanding with assessments on different topics.
- Learner Forum: Engage in meaningful peer-to-peer interactions through our dedicated learner forum. Share insights, ask questions, and collaborate on projects to enhance your learning experience.
- Continuous Support: Our dedicated team is always on standby to assist with any academic or administrative queries, ensuring a smooth learning process.
Flexibility and Convenience
- Study Online: Complete your course and take your assessments online, giving you the freedom to learn from anywhere.
Payment Methods
Debit / Credit Card or Instant EFT
You can pay directly on our website for an easy, secure, and instant transaction. During promotional periods, customers can take advantage of additional savings. This is the fastest and most efficient option, saving both time and money.
EFT / Bank Deposit
You can make a payment directly into our bank account using your Online Banking App, Online Banking services, or by visiting your local bank branch.
Your Company / Employer
It may be beneficial for your company to invest in training for its staff members. As there are financial and tax advantages for doing so, please speak with your employer or Training / HR manager about the possibility of paying for this training.
Third Party
If you have someone who is willing to pay for your studies, such as a parent or relative, they can either log in and pay on our website or they can pay via any of the payment options above on your behalf.
Payment Options
Option 1: Once off payment
- R 4 620.00
Option 2: Monthly Debit Order
- R 2 310.00 (First Payment on Approval)
- R 2 310.00 (Monthly Debit Order for 1 Month (*)
* The total cost for option 2: Monthly Debit Order including the First Payment on Approval will be R 4 620.00.
Corporate Training Solutions
At the SA Accounting Academy, we recognize the evolving needs of businesses in today's dynamic environment. Beyond our standard webinar offerings, we provide tailored corporate training solutions designed to empower your team with the latest in accounting and professional skills. Whether you're looking for online sessions or face-to-face training, our programs are crafted to ensure a comprehensive and engaging learning experience.
Drawing inspiration from modern training methodologies, our corporate solutions are interactive, adaptable, and focused on real-world applications. We prioritize hands-on learning, ensuring your team can immediately apply their newfound knowledge in practical scenarios.
Interested in a bespoke corporate training experience? Reach out to us at [email protected] or call 010 593 0466. Together, let's design a training program that elevates your team's capabilities and aligns with your organizational goals.
Contact Us
Have any questions or need any assistance? Contact us today!
- Online chat through our website
- WhatsApp: Start chatting (+27635026114)
- Phone: 010 593 0466
- E-mail: [email protected]