Overview    

Effective communication is at the heart of successful accounting practices. Whether you're advising clients, collaborating with team members, or reporting to stakeholders, the ability to convey complex financial information clearly and professionally is essential. This webinar explores practical communication strategies that foster trust, promote collaboration, and support informed decision-making in the accounting profession.

Join Annelien Fieldtman CA(SA) on the 21st of August 2025 from 10:00am to 11:00am for an engaging session where we unpack common communication challenges, discuss techniques for improving clarity and understanding, and offer guidance on how to tailor your communication style to suit both clients and team dynamics.

Learning objectives   

Attending this webinar will equip you with the following skills:  

• Understand the importance of effective communication in accounting roles

• Apply strategies to communicate financial information clearly to clients

• Recognise communication barriers and how to overcome them in team settings

• Improve active listening and feedback techniques within teams

• Adapt communication styles based on the audience and context

Content   

The webinar will cover the following topics:  

• The Role of Communication in Modern Accounting

• Understanding Your Audience: Clients vs. Team Members

• Active Listening and Empathetic Engagement

• Simplifying Technical and Financial Language for Clarity

• Using Visuals and Reporting Tools for Better Understanding

• Strategies for Delivering Difficult Messages Professionally

• Communication Etiquette in Written and Verbal Formats

• Overcoming Common Team Communication Barriers

• Fostering a Culture of Open and Constructive Feedback

• Leveraging Technology to Enhance Team Communication

Obtaining your CPD certificate  

This training is compliant with the International Education Standard (IES7) issued by the International Federation of Accountants and recognised for CPD by relevant professional bodies including ACCA, CIMA, IAC, IIA, SAICA and SAIPA.  

All attendees are issued with a CPD certificate available in an online profile.  

About the presenter  

Annelien Feldtmann CA(SA), MCom, ICR   

Annelien Feldtmann is a Chartered Accountant (SA) with 21 years of experience in the public and private sector. She is a qualified Executive, Business and Career Neuro-Coach with clients in the UK, USA and South Africa.    

Annelien has been involved with distance learning institutions and compiled the curriculum transformation competency framework for the College of Accounting Sciences at the University of South-Africa (UNISA). She was a SAICA reviewer and registered assessor with in-depth knowledge of the SAICA Competency Framework and learnership requirements. Annelien is currently the chairperson of the Assessment Committee, as well as assessor of the South African Institute of Taxation (SAIT).    

Who should attend?   

The following persons will benefit from attending this webinar:  

• Practising accountants including: CA(SA), Professional Accountant (SA), AGA(SA), FCCA, BAP(SA), BA(SA) and ACCA.  

• Registered auditors.  

• Audit managers.  

• Trainee accountants.   

Price              

• R 265.00 - Online admission - Individual.  

• Group Price 1 - From R184 per person (up to 5 users)  

• Group Price 2 - From R121 per person (up to 10 users)  

• Group Price 3 - From R109 per person (over 11 users)  

Steps to register for the event:   

If you already have a profile, login and register for the webinar.  

If you don’t have a profile, create a free profile then login and register for the webinar.  

Click here to create a free profile (There is no charge to create a profile and gain access to our free Monthly Practice Management Series).  

Click here to find out about the Technical Resource Centre & CPD Subscription options.  

Additional material  

By attending this webinar you will be provided with:  

• A summarised slide presentation.  

• Reference documents and/or course material where available.  

• You can ask questions during the webinar and you will also have access to the presenter after the webinar.  

Corporate training solutions  

At the Accounting Academy, we recognize the evolving needs of businesses in today's dynamic environment. Beyond our standard webinar offerings, we provide tailored corporate training solutions designed to empower your team with the latest in accounting and professional skills. Whether you're looking for online sessions or face-to-face training, our programs are crafted to ensure a comprehensive and engaging learning experience.  

Drawing inspiration from modern training methodologies, our corporate solutions are interactive, adaptable, and focused on real-world applications. We prioritize hands-on learning, ensuring your team can immediately apply their newfound knowledge in practical scenarios.  

Interested in a bespoke corporate training experience? Reach out to us at [email protected] or call 010 593 0466. Together, let's design a training program that elevates your team's capabilities and aligns with your organizational goals.     

Contact us  

Have any questions or need any assistance? Contact us today!  

• Online chat through our website.  

• WhatsApp: Start chatting (+27635026114)  

• Phone: 010 593 0466  

• E-mail: [email protected]