About this Course

This online short course provides participants with a practical introduction to managing accounts receivable for businesses within a South African context. The course is designed to equip credit controllers, bookkeepers, accountants, small business owners and finance staff with the knowledge and skills to extend credit responsibly, monitor customer payments and protect business cash flow.

The course covers the core building blocks of accounts receivable management: the AR process from credit assessment to cash application, payment terms and best practices, common collection problems and their solutions, key AR metrics, the accounting treatment of receivables and bad debts, customer segmentation and debt recovery strategies, and the VAT implications of debtors.

Learners will work through each topic in practical terms: assessing customer creditworthiness, issuing and tracking invoices, calculating DSO and other AR ratios, applying the correct accounting entries for bad debts, and following a structured escalation process when payments fall overdue.

Particular attention is given to the full accounts receivable lifecycle — from extending credit and issuing invoices through monitoring, collecting and reconciling payments, to writing off irrecoverable debt and reclaiming VAT — so that learners can manage a complete debtors book from start to finish.

By the end of the course, participants will have a confident working knowledge of accounts receivable management, enabling them to protect cash flow, reduce bad debt and maintain strong customer relationships for their employers and clients.

Learning Objectives

By completing this course, participants will be able to:

• Apply the accounts receivable process from credit assessment through to cash application and reconciliation
• Set clear payment terms and use early payment discounts to accelerate collections
• Apply AR best practices to reduce Days Sales Outstanding and improve collection rates
• Resolve common AR disputes and collection obstacles using proven, practical solutions
• Calculate and interpret key AR metrics, including DSO, ART, CEI and bad debt ratios
• Record accounts receivable, notes receivable and other receivables correctly in the books
• Segment customers by payment behaviour and apply the right recovery strategy to each group
• Account for bad debts using the write-off and provision methods
• Apply SARS rules for VAT on debtors, including bad debt VAT recovery
• Implement a structured debtors control system and escalate overdue accounts appropriately

Course Delivery, Duration and Effort

SA Accounting Academy delivers this online short course. The course is divided into 10 modules and is designed to be completed in a single day. Learners can study at their own pace and access recorded content at any time.

Is this course for you?

This course is suitable for:

• Credit controllers, debtors clerks and accounts receivable administrators
• Bookkeepers and accountants responsible for customer accounts
• Small business owners and entrepreneurs who extend credit to customers
• Sales and account managers involved in setting customer credit terms
• Anyone seeking a practical introduction to managing accounts receivable in South Africa

Lecturer

Ruzel van Jaarsveld

Ruzel van Jaarsveld is a finance professional, business consultant and learning specialist with over 28 years of experience across bookkeeping, payroll, VAT, PAYE, management accounts, eFiling and Human Resources. As a qualified Skills Development Facilitator and experienced Financial Facilitator, she has designed and delivered practical financial workshops nationally for entrepreneurs, business owners and corporate finance teams, and is recognised for her ability to translate complex financial concepts into clear, actionable guidance.

Her areas of focus include tax optimisation, business development and online sales and marketing. Ruzel combines technical expertise with a practical, client-centred approach, making her a trusted resource for individuals and organisations seeking confident, solutions-focused financial support.

Prerequisites / Admission Requirements

This course is open to anyone who works in, or intends to work in, a credit control, accounts receivable, bookkeeping or business administration environment. The following are recommended prerequisites:

• Ability to work with basic calculations and financial figures.
• Access to a computer with internet connectivity for online learning.
• Basic understanding of South African business operations.
• Familiarity with bookkeeping or credit control concepts (advantageous but not required).

Assessments

This course includes formative assessments to test knowledge throughout the modules. Learners must achieve all competencies of the course.

Accreditation

This course is aligned with continuous professional development (CPD/CPE) requirements and may qualify for CPD hours with relevant professional bodies.

Assessment and Certification

On successful completion (i.e. competence in all modules) of this course the learner will be awarded:

• Certificate of Completion from SA Accounting Academy

Curriculum

Modules:

• Module 1: Introduction and Basic Concepts
• Module 2: The Accounts Receivable Process
• Module 3: Accounts Receivable Best Practices
• Module 4: Common Accounts Receivable Problems and Solutions
• Module 5: Mastering Accounts Receivable Metrics
• Module 6: Accounting for Accounts Receivable
• Module 7: Customer Segmentation and Debt Recovery Strategies
• Module 8: Bad Debts
• Module 9: Debtors and VAT
• Module 10: Debtors Control Management and Collection Tips

For more information on what will be covered in the curriculum please download the prospectus.

About SA Accounting Academy

The SA Accounting Academy is an accredited private QCTO, SAICA - AT(SA), ICB and BANKSETA qualifications provider. We are committed to providing our students with the highest quality training and support, to ensure that your skills and knowledge are up to date and ready to face the challenges of the modern workplace. Qualifications and courses delivered are designed to ensure that you reach your professional goals and advance your career. With our experienced faculty, staff, and resources, you can be confident that you will receive the highest quality of training.

SAAA is a Level 2 B-BBEE contributor, with 125% procurement recognition. Training spend on certain solutions can be allocated against the Skills Development element of the B-BBEE Scorecard through accredited and nonaccredited training or claimed through SETA grants. In addition, 25% of your Skills Expenditure can be claimed on non-accredited training or courses.

Course Fees

Invest in your future with our comprehensive course. Our fee is an all-inclusive investment in your future.

The course fee is R 590.00 and consists of:

Educational Resources

• Online Materials: Access a wealth of online resources, from e-books to tutorial videos, enhancing your learning experience.

Learning Support

• Facilitation: Benefit from expert-led facilitation sessions that offer personalised guidance, addressing individual queries and ensuring a thorough understanding of the subject matter.
• Formative Assessments: Reinforce your understanding with assessments on different topics.
• Learner Forum: Engage in meaningful peer-to-peer interactions through our dedicated learner forum. Share insights, ask questions, and collaborate on projects to enhance your learning experience.
• Continuous Support: Our dedicated team is always on standby to assist with any academic or administrative queries, ensuring a smooth learning process.

Flexibility and Convenience

• Study Online: Complete your course and take your assessments online, giving you the freedom to learn from anywhere.

Payment Methods

Debit / Credit Card or Instant EFT

You can pay directly on our website for an easy, secure, and instant transaction. During promotional periods, customers can take advantage of additional savings. This is the fastest and most efficient option, saving both time and money.

EFT / Bank Deposit

You can make a payment directly into our bank account using your Online Banking App, Online Banking services, or by visiting your local bank branch.

Your Company / Employer

It may be beneficial for your company to invest in training for its staff members. As there are financial and tax advantages for doing so, please speak with your employer or Training / HR manager about the possibility of paying for this training.

Third Party

If you have someone who is willing to pay for your studies, such as a parent or relative, they can either log in and pay on our website or they can pay via any of the payment options above on your behalf.

Payment Terms

Once off payment – R 590.00

Corporate Training Solutions

At SA Accounting Academy, we recognise the evolving needs of businesses in today's dynamic environment. Beyond our standard webinar offerings, we provide tailored corporate training solutions designed to empower your team with the latest in accounting and professional skills. Whether you're looking for online sessions or face-to-face training, our programs are crafted to ensure a comprehensive and engaging learning experience.

Drawing inspiration from modern training methodologies, our corporate solutions are interactive, adaptable, and focused on real-world applications. We prioritise hands-on learning, ensuring your team can immediately apply their newfound knowledge in practical scenarios.

Interested in a bespoke corporate training experience? Reach out to us at corporate@accountingacademy.co.za or call 010 593 0466. Together, let's design a training program that elevates your team's capabilities and aligns with your organisational goals.

Contact Us

• Online chat through our website www.accountingacademy.co.za
• WhatsApp: Start chatting (+27635026114)
• Phone: 010 593 0466
• E-mail: support@accountingacademy.co.za

To register for this course: click here.