Overview   

As regulatory demands continue to grow across areas such as FICA, Beneficial Ownership, VAT, UIF and ESG reporting, many practitioners are finding it increasingly difficult to balance compliance obligations with delivering ethical, trusted client service. 

In this insightful session, participants will explore how over-regulation contributes to compliance fatigue and discover how to redefine their professional role beyond that of a compliance enforcer. Viewed through a practical and ethical lens, the webinar explores strategies to streamline systems, uphold ethical integrity and rebuild trust and engagement in client relationships. 

Join Caryn Maitland CA(SA) and Carmen Westermeyer CA(SA) on 25 November 2025, from 10h00 to 12h00, as they share actionable guidance on managing compliance-heavy workloads while maintaining professionalism, well-being and client confidence in an ever-evolving regulatory environment.

Learning objectives and competencies developed 

Through an in-depth analysis of the latest regulatory developments, real-world case studies and practical examples, this webinar will equip you with the following competencies:   

• Diagnose compliance fatigue by identifying behavioural and operational warning signs of burnout in clients and teams. 

• Streamline financial, FICA, and BO processes while maintaining legal and ethical integrity. 

• Turn compliance into value through the use of automation, dashboards and education to empower clients instead of overwhelming them. 

• Balance service delivery with professional boundaries and mental well-being under regulatory pressure. 

• Redesign your service architecture by repositioning the practice from compliance provider to compliance coach, thereby strengthening client trust and engagement. 

Content to be discussed 

The following topics are under discussion for this month:  

• Module 1: Understanding the Compliance Fatigue Landscape 

  • Definition of “Compliance Fatigue” in professional services. 

  • Drivers of over-regulation: FATF Greylisting aftermath, CIPC Beneficial Ownership registers, FICA GN7A (2024), VAT rule changes, UIF and Payroll reforms, Two-Pot Retirement implementation, ESG disclosure expectations (ISSB S1 & S2). 

  • Impact on accountant–client relationships and ethical engagement. 

• Module 2: Simplifying Compliance Without Slipping 

  • FIC Act (38 of 2001) — practical application of risk-based customer due diligence (CDD) under Guidance Note 7A. 

  • Companies Amendment Act and CIPC Beneficial Ownership Regulations (2023/2024) — beneficial ownership data submission, penalties, and governance oversight. 

  • Value-Added Tax Act 89 of 1991 — post-greylisting administrative reforms, audit triggers, reversal controls. 

  • Retirement Reform: Two-Pot System (Revenue Laws Amendment Act, 2024) — compliance expectations for payroll, SARS directives, and employee communication. 

  • Environmental, Social & Governance (ESG) Reporting — understanding IFRS S1, S2 / ISSB Standards and the IAASB ISSA 5000 sustainability assurance framework. 

• Module 3: Behavioural and Ethical Dimensions 

  • Compliance burnout indicators: avoidance, over-servicing, boundary erosion, information fatigue. 

  • Professional ethics under pressure: SAICA Code of Professional Conduct (Revised 2024), IFAC integrity and objectivity principles, NOCLAR obligations. 

  • Ethical decision-making models: service quality vs. over-extension; when to say no. 

• Module 4: Turning Compliance into Client Empowerment 

  • Automating compliance: dashboards, checklists, eFiling reminders, and reporting integrations. 

  • Building client trust through proactive education — mini-briefs, templates, and dashboards. 

  • Value communication: reframing compliance as protection and confidence. 

• Module 5: Practice Resilience & Service Redesign 

  • Designing tiered compliance packages (lite, standard, assurance). 

  • Workflow management: mapping high-risk vs. high-value clients. 

  • Well-being and workload strategies — resilience habits for practitioners and teams. 

  • Integrating compliance health reviews into annual client engagements. 

Obtaining your CPD certificate 

This training is compliant with the International Education Standard (IES7) issued by the International Federation of Accountants and recognised for CPD by relevant professional bodies including ACCA, CIMA, IAC, IIA, SAICA and SAIPA. 

All attendees are issued with a CPD certificate available in an online profile.   

Meet your presenters 

Caryn Maitland CA(SA) 

Caryn Maitland is a Chartered Accountant (SA). She has been a member of IRBA as a registered auditor and accountant since 2002 and is also a registered member of SAICA. 

Caryn has lectured Auditing and Accounting at various institutions and has conducted independent workshops and seminars for professional accountants since 2006 on various topics. She has presented on the national tour for the annual Legislation Update with ProBeta Training (Pty) Ltd in 2014 and 2015, as well as on the FASSET national tour for the Tax Administration Act in 2014.  Caryn is also involved with the annual SAICA SMP Technical tour. 

Carmen Westermeyer CA(SA) 

Carmen Westermeyer graduated in 2001 from the University of Natal, Durban (now UKZN), with a BCom Honours degree in Accounting and completed her articles with PwC in 2004. She has been a member of SAICA since then. In 2008, she was appointed lecturer at UKZN and coordinated the Taxation 300 course until December 2010. She then took over the role of Academic Leader for the Taxation Department, as well as the coordination of the Postgraduate Taxation Programme.  

In December 2012 Carmen started running ad hoc training courses for members of the profession. From December 2013, she moved into commercial training and consulting on a full-time basis. She has been involved in various training activities, such as the SAICA SMP training in 2014 and the FASSET Budget and Tax Update in 2015 and 2016. 

Who should attend? 

The following persons will benefit from attending this webinar: 

• Professional accountants such as CA(SA), BAP(SA), AGA(SA), Professional Accountant (SA), FCCA, BA(SA) and ACCA. 

• Registered auditors. 

• Independent reviewers. 

• Registered tax practitioners.  

• Trainee accountants.  

Price 

• Individual Booking: R380.00  

• Company Booking: 

  • Group Price 1 - From R198 per person (up to 5 users)  

  • Group Price 2 - From R153 per person (up to 10 users)  

  • Group Price 3 - From R132 per person (over 11 users) 

Steps to register for the event:  

If you already have a profile, login and register for the webinar. 

If you don’t have a profile, create a free profile then login and register for the webinar. Click here to create a free profile (There is no charge to create a profile and gain access to our free content). 

To find out about the Resource Centre, Accounting Library and CPD Subscription Plans, click here . 

Corporate training solutions 

At the Accounting Academy, we recognize the evolving needs of businesses in today's dynamic environment. Beyond our standard webinar offerings, we provide tailored corporate training solutions designed to empower your team with the latest in accounting and professional skills. Whether you're looking for online sessions or face-to-face training, our programs are crafted to ensure a comprehensive and engaging learning experience. 

Drawing inspiration from modern training methodologies, our corporate solutions are interactive, adaptable, and focused on real-world applications. We prioritize hands-on learning, ensuring your team can immediately apply their newfound knowledge in practical scenarios. 

Interested in a bespoke corporate training experience? Reach out to us at [email protected] or call 010 593 0466. Together, let's design a training program that elevates your team's capabilities and aligns with your organizational goals. 

 Contact us 

Have any questions or need any assistance? Contact us today! 

• Online chat through our website. 

• WhatsApp: Start chatting (+27635026114) 

• Phone: 010 593 0466 

• E-mail: [email protected]