Quality Management in Practice - Monitoring and Updating Policies and Procedures
CPD Hours: 2
Price: R450.00
Quality Management in Practice - Monitoring and Updating Policies and Procedures
Presenters : Monja van Zyl CA(SA)
Overview
Successful organisations follow clear, well-formulated quality management systems (QMS). A good QMS aims to ensure the quality delivery of products or services which at a minimum meet the expectations of customers.
The policies and procedures that make up a QMS must be practical, measurable and reliant on the concept of continuous improvement. This webinar presents practical approaches and industry-best practices to enhance your quality management practices by taking a proactive step towards improving your business operations and maintaining compliance in an ever-evolving landscape.
Learning objectives
By attending this webinar you will gain the following competencies:
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Have full understanding of what quality management entails.
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Comprehend why there is need to monitor and update your QMS processes.
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Acquire knowledge of the key elements of effective monitoring.
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Be able to put into practice the strategies for updating policies and procedures.
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Possess tools and technologies that you can implement in your practice for streamlined management.
Content
The webinar will cover the following topics:
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Introduction to quality management.
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The characteristics of a good QMS.
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The need for monitoring and updating.
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Key elements of effective monitoring.
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Practical strategies for updating policies and procedures.
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Tools and technologies for streamlined management.
