About this Course
Are you ready to transform the way you handle workplace conflicts and create a harmonious, productive environment? This course is designed to equip you with the essential skills and strategies to effectively navigate and resolve conflicts.
Through a blend of theoretical knowledge and practical application, you'll gain a deep understanding of the dynamics of workplace conflicts and learn proven techniques for managing them constructively. From identifying the root causes of conflicts to implementing resolution strategies and fostering a positive work culture, this course will empower you to become a confident and skilled conflict manager.
Whether you're a leader, manager, or team member, this course will provide you with the tools and insights needed to build stronger relationships, enhance collaboration, and drive organizational success.
Learning Objectives
By completing this course, you will:
- Understand the root causes of workplace conflicts and learn to identify early warning signs of conflicts before they escalate.
- Explore a range of conflict resolution techniques, including negotiation, mediation, and problem-solving.
- Discover strategies for de-escalating conflicts and maintaining open lines of communication.
- Learn how organizations can proactively address and manage conflicts through policies, procedures, and a supportive work culture.
- Explore conflict prevention methods, including effective communication, feedback mechanisms, and conflict resolution training.
- Identify the qualities and characteristics of effective conflict managers and develop self-awareness and emotional intelligence to handle conflicts with composure and empathy.
- Acquire leadership skills to guide teams through conflict resolution processes.
Professional Competencies
By completing this course, you will address the following professional competencies:
- Professional values and attitudes – Lifelong learning: Adaptive mindset; Agility; Self- development and Inquisitiveness
- Professional values and attitudes – Relational Acumen: Communication skills; Leadership skills; Managing others; Relationship-building skills and Teamwork/ People skills
- Professional values and attitudes – Decision making Acumen: Analytical thinking; Problem solving and Critical thinking.
Course Delivery, Duration, and Effort
SA Accounting Academy delivers this online short learning program course. This course is divided into 4 modules. In this way, you can maintain a work-life balance while studying a just-in-time course to upskill yourself. The required effort is 4 hours per week.
Is this for you?
This course is designed for leaders, managers, HR professionals, and anyone interested in fostering diversity and inclusivity in the workplace. Whether you're a seasoned executive or just starting your career, this course will empower you to excel in managing diverse teams.
Lecturer
Annelien Feldtmann CA(SA), Neuro-Coach
Annelien is a Neuro-Coach and Chartered Accountant (SA) with 21 years of experience in the public and private sector. She is deeply passionate about people development and has been actively involved in various roles to assist individuals to become the professionals they dream to be.
Her roles include the following:
- She is a qualified Executive, Business and Career Neuro-Coach (clients in the USA; UK and South-Africa) and have also provided mentorship to dynamic females in the public sector in the USA as well as Jamaica.
- She is the chairperson of the Assessment Committee (which is responsible for the final qualification examination) of the South African Institute of Taxation (SAIT) and also a SAIT assessor (reviewing the compliance with the learnership requirements and logbook compliance);
- She was a SAICA Reviewer ; SAICA Training Officer and is a registered assessor with in-depth knowledge of the SAICA Competency Framework and learnership requirements. She was a committee member of TRECO and AMS (now TPSC);
- She was the Senior Manager – Trainee Auditor Scheme who managed the three auditing and accounting learnerships (SAICA; SAIGA and ACCA) within the Auditor-General of South Africa (AGSA) and has in-depth knowledge of the practical challenges, roles and responsibilities of employers and trainees;
- She has been involved in distance learning institutions and even compiled the curriculum transformation competency framework for the College of Accounting Sciences at the University of South-Africa (UNISA); and
- She managed a UK based professional development company as well as a South-African based study support organisation.
Prerequisites / Admission Requirements
There are no prerequisites to attend this course.
Assessments
All formative assessments are conducted online. Candidates must achieve all competencies of the course. To achieve the course, learners must be declared competent in all assessments.
Certification
Successful completion (i.e. competence in all modules) of this course will lead learners to be awarded a Certificate of completion.
Curriculum
Modules:
- Module 1: Main Sources of Conflict
- Module 2: Appropriate Techniques in Conflict Management
- Module 3: Organisational Strategies to Manage Conflict
- Module 4: Attributes of an Effective Conflict Manager
For more information on what will be covered in the curriculum please download the prospectus.
About SA Accounting Academy
The SA Accounting Academy is an accredited private QCTO, SAICA - AT(SA), ICB and BANKSETA qualifications provider. We are committed to providing our students with the highest quality training and support, to ensure that your skills and knowledge are up to date and ready to face the challenges of the modern workplace. Qualifications and courses delivered are designed to ensure that you reach your professional goals and advance your career. With our experienced faculty, staff, and resources, you can be confident that you will receive the highest quality of training.
SAAA is a Level 2 B-BBEE contributor, with 125% procurement recognition. Training spend on certain solutions can be allocated against the Skills Development element of the B-BBEE Scorecard through accredited and nonaccredited training or claimed through SETA grants. In addition, 25% of your Skills Expenditure can be claimed on non-accredited training or courses.
Explore our other leadership and team building courses
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Essentials of Leadership and Team Building: Build a solid foundation in leadership and team building concepts. Find our more.
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Foundational Leadership Skills for Emerging Leaders: Acquire the fundamental leadership skills essential for emerging leaders. Find our more.
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Mastering Negotiation Techniques for Professionals: Master the art of negotiation for various professional situations. Find our more.
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Leading a Diverse Team: Strategies and Skills: Develop strategies and skills for effectively leading diverse teams. Find our more.
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Building and Sustaining High-Performance Teams: Gain insights into building and maintaining high-performing teams. Find our more.
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Navigating Diversity and Conflict in the Workplace: Learn to navigate diversity and manage conflicts in diverse work environments. Find our more.
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Maximizing Team Performance Through Effective Leadership: Discover leadership techniques to maximize team performance and achieve goals. Find our more.
Course Fees
The course fee is R 2 700.00 and consists of:
Educational Resources
- Online Materials: Access a wealth of online resources, from e-books to webinars, enhancing your learning experience.
Learning Support
- Facilitation: Benefit from expert-led facilitation sessions that offer personalized guidance, addressing individual queries and ensuring a thorough understanding of the subject matter.
- Formative Assessments: Reinforce your understanding with assessments on different topics.
- Learner Forum: Engage in meaningful peer-to-peer interactions through our dedicated learner forum. Share insights, ask questions, and collaborate on projects to enhance your learning experience.
- Continuous Support: Our dedicated team is always on standby to assist with any academic or administrative queries, ensuring a smooth learning process.
Flexibility and Convenience
- Study Online: Complete your course and take your assessments online, giving you the freedom to learn from anywhere.
Payment Methods
Debit / Credit Card or Instant EFT
You can pay directly on our website for an easy, secure, and instant transaction. During promotional periods, customers can take advantage of additional savings. This is the fastest and most efficient option, saving both time and money.
EFT / Bank Deposit
You can make a payment directly into our bank account using your Online Banking App, Online Banking services, or by visiting your local bank branch.
Your Company / Employer
It may be beneficial for your company to invest in training for its staff members. As there are financial and tax advantages for doing so, please speak with your employer or Training / HR manager about the possibility of paying for this training.
Third Party
If you have someone who is willing to pay for your studies, such as a parent or relative, they can either log in and pay on our website or they can pay via any of the payment options above on your behalf.
Payment Options
Option 1: Once off payment
- R 2 700.00
Corporate Training Solutions
At the SA Accounting Academy, we recognize the evolving needs of businesses in today's dynamic environment. Beyond our standard webinar offerings, we provide tailored corporate training solutions designed to empower your team with the latest in accounting and professional skills. Whether you're looking for online sessions or face-to-face training, our programs are crafted to ensure a comprehensive and engaging learning experience.
Drawing inspiration from modern training methodologies, our corporate solutions are interactive, adaptable, and focused on real-world applications. We prioritize hands-on learning, ensuring your team can immediately apply their newfound knowledge in practical scenarios.
Interested in a bespoke corporate training experience? Reach out to us at [email protected] or call 010 593 0466. Together, let's design a training program that elevates your team's capabilities and aligns with your organizational goals.
Contact Us
Have any questions or need any assistance? Contact us today!
- Online chat through our website https://accountingacademy.co.za
- WhatsApp: Start chatting (+27635026114)
- Phone: 010 593 0466
- E-mail: [email protected]