CIPC: Change of director’s contact details

CIPC: Change of director’s contact details logo

Summary:

The Companies and Intellectual Property Commission (CIPC) has implemented a new system that will allow directors to update and authorise their contact information as and when the need arises. 

 

Article:

A verification link will be sent to the director concerned. The director should use this link to approve the change if it is legitimate and known to them or reject the application if it is not legitimate.

Please take note of the following outcomes that will take place within the 24-hour verification period:

  • Approved changes: If the director approves the update, the new contact details will be updated in the CIPC records within 24 hours.
  • Rejected changes: If the director rejects the update, it will not be processed, even if another party approved of it. Rejections must be submitted within the 24-hour timeframe.
  • No response: If no action is taken within 24 hours, the request will automatically lapse, and no changes will occur.

Directors are encouraged to respond promptly to any verification emails from the CIPC. Rest assured, these emails are legitimate communications from the Commission, not phishing scams. 

This process aims to protect directors from unauthorised changes to their contact details.

Click here to download Notice 49 of 2025:

https://www.cipc.co.za/wp-content/uploads/2025/10/Notice-49-of-2025.pdf

Relevance to Auditors, Independent Reviewers & Accountants:

  • The Companies Act and Regulations is yet another piece of legislation that your clients must comply with, and which you must assess compliance with.  If they don’t comply with the relevant laws and regulations, you have certain reporting obligations in terms of NOCLAR (NOn-Compliance with Laws And Regulations) – this could include reporting to management, qualifying your audit opinion, reporting a Reportable Irregularity, etc.
  • As an auditor, independent reviewer and accountant, you also need to monitor your client’s compliance with the Companies Act and all relevant notices/enforcements/practice notes/customer letters issued by CIPC as the regulator.
  • Company Secretarial staff play a critical role in bridging the gap between entities and CIPC. As legislation, regulations and tax law are continuously changing and evolving, it is of utmost importance for companies and company secretarial practitioners to keep abreast of such changes in so that companies continue to meet their compliance obligations.
  • Where you perform these compliance tasks on behalf of your client, you need to ensure that you comply with all relevant notices/enforcements/practice notes/customer letters issued by CIPC as the regulator – especially with regards to process changing directors’ contact details.

Relevance to Your clients:

  • An entity (company or close corporation) has a duty to comply with the Companies Act, and all relevant notices/enforcements/practice notes/customer letters issued by CIPC as the regulator.
  • Your clients should also be aware of relevant guidance that is issued by the CIPC – especially with regards to changing directors’ contact details.

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