CIPC enquiries system not available – alternative processes update on notice published on 19 March 2024

CIPC enquiries system not available – alternative processes update on notice published on 19 March 2024

• 12 July 2024
• CIPC
• South African Accounting Academy

Customers are advised to use the email addresses (set out in the table in the notice) to send enquiries to a specific unit or department, and not to personal mailboxes.  The customer code as well as enterprise number and tracking number (if applicable) must be used as reference to ensure that the staff member/s will be able to assist. Customers should also not send the same enquiry several times to the same mailbox, as it causes a blockage in the system, and this results in a longer time to finalise each query.

Customers are urged to be patient, as their mails will be attended to as soon as possible.

The email addresses set out in the table (in the Notice) is the first level for enquiries.  If not answered within 10 business days, escalate as per the CIPC escalation procedure – https://www.cipc.co.za/?page_id=3725

Click here to download Notice 45 of 2024:

https://www.cipc.co.za/wp-content/uploads/2024/07/NOTICE-_-ENQUIRY-SYSTEM-v3.pdf

Relevance to Auditors, Independent Reviewers & Accountants:

• The Companies Act is yet another piece of legislation that your clients must comply with, and which you must assess compliance with.  If they don’t comply with the relevant laws and regulations, you have certain reporting obligations in terms of NOCLAR (NOn-Compliance with Laws And Regulations) – this could include reporting to management, qualifying your audit opinion, reporting a Reportable Irregularity, etc.
• As an auditor, independent reviewer and accountant, you also need to monitor your client’s compliance with the Companies Act and all relevant notices/enforcements/practice notes issued by CIPC as the regulator.
• Where you perform these compliance tasks on behalf of your client, you need to ensure that you comply with all relevant notices/enforcements/practice notes and that you are aware of the latest media statements issued by CIPC as the regulator.
• Company Secretarial staff play a critical role in bridging the gap between entities and CIPC. As legislation, regulations and tax law are continuously changing and evolving, it is of utmost importance for companies and company secretarial practitioners to keep abreast of such changes in so that companies continue to meet their compliance obligations.

Relevance to Your Clients:

• An entity (company or close corporation) has a duty to comply with the Companies Act, and all relevant notices/enforcements/practice notes and to be aware of the latest media statements issued by CIPC as the regulator.

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