Summary:
The Competition Commission has published a final report on the findings of an inquiry into South Africa’s media & digital platforms market, which began in March 2023.
Article:
The final report is a culmination of 24 months of extensive evidence gathering, five rounds of information requests, public and in-camera hearings, expert submissions, consultations with industry stakeholders, a consumer survey, a focus group, and a provisional report process that enabled broader public input from media publishers, broadcasters, the digital platforms themselves, and academia.
It delivers a negotiated, enforceable funding package between the commission and Google; establishes enforceable remedies for Meta, TikTok, Microsoft, X and OpenAI; creates new commitments on YouTube; includes remedies on the SABC; and places a clear rights-based democratic framing at the centre of its analysis. .
The final report underscores how news media is essential for democracy, serving as the cornerstone of public accountability and informed citizens. Yet, the global transition to digital platforms has severely undermined traditional revenue models and has eroded the financial positions of news media. In South Africa, declining advertising income and the limited ability of audiences to pay for subscriptions have led to shrinking newsrooms, closed bureaus, and constrained reporting capacity. Meanwhile, digital platforms exacerbate these pressures by capturing audiences and monetisation opportunities that traditionally sustained news outlets.
The Inquiry found that major global platforms (Google, Meta, Microsoft, TikTok, X and AI companies such as OpenAI) dominate key gateways through which South Africans access information, namely search, social media, and AI-powered tools. In search, Google maintains a dominant position, where news represents 5-10% of queries and drives user engagement that is monetised through commercial advertising.
In terms of social media, platforms such as Meta (Facebook, Instagram, and WhatsApp), YouTube, X and TikTok play a massive role in distributing news to South Africans, particularly within community and vernacular audiences.
The Inquiry also found that AI chatbots and large language models have scraped online news content without compensation, using it to train AI systems and generate responses to user queries.
Access other relevant documents at https://www.compcom.co.za/final-report-launch/:
Click here to download the 128-page full Report:
https://www.compcom.co.za/wp-content/uploads/2025/11/CC_MDPMI-Final-Report_Non-Confidential-1.pdf
Relevance to Auditors, Independent Reviewers & Accountants:
Relevance to Your clients: