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Consumer Goods and Services Ombud (CGSO) Stakeholder Newsletter
- 29 July 2020
- Accounting
- South African Accounting Academy
It covers the period April 2020 to June 2020.
This 8-page newsletter contains some interesting Case Studies from the CGSO’s (Consumer Goods and Services Ombud) Lockdown Files. The overwhelming number of complaints received during the quarter related to cancellations as a result of lockdown. Many of these were referred to the Tourism Complaints Officer, as they fell outside the CGSO’s jurisdiction.
- Below are some of the cases the CGSO successfully helped to resolve during the quarter:
- Airline Refunds Pensioner R2 255
- Travel Agency Refunds R26 000 out of R28 000 Paid for a Trip to Thailand
- Travel Agency Refunds R38 000 for a school trip
- Restaurant Refunds R2 500 Deposit for Cancelled Party
- Travel Agency Refunds Parent R4 789
Click here to download the newsletter:
http://www.cgso.org.za/wp-content/uploads/2020/07/CGSO-Newsletter-Edition-2-2020.pdf
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