October 2023 marked the OTO’s 10th anniversary, and the OTO is taking its stakeholders down memory lane by publishing this birthday issue.
It chronicles the OTO’s history and 10 years of ensuring fairness and includes successes and challenges. Through illustrations and words, it tells the rich history of how an idea was converted into an important institution that has become a beacon of hope and inspiration for taxpayers.
The contents of this Special Edition newsletter are:
Tax Ombud’s corner
History of the OTO
Making a difference in tax administration
10 Most common complaints
The OTO’s journey toward customer experience excellence
10 Years of dedication: Feedback from taxpayers
OTO community outreach
Celebrating a decade of dedication: Long-service award
Click here to download the Newsletter:
https://www.taxombud.gov.za/wp-content/uploads/2023/11/Fair-Play-Special-Edition-web.pdf
Relevance to Auditors, Independent Reviewers & Accountants:
Practitioners providing tax services should stay informed of the latest developments that are published by the Office of the Tax Ombud.
Relevance to Your Clients:
Taxpayers should stay informed of the latest developments that are published by the Office of the Tax Ombud.