SARS will be calling certain taxpayers who have been sent auto-assessment SMSs and have not responded.
From 1 September to 22 October 2020, taxpayers can visit SARS branches for assistance with completing and submitting their tax returns. However, they can only do so by making an appointment, due to social distancing requirements under lockdown regulations.
Enhancements to the current eBooking system on the SARS website. From 1 September, the eBooking system will give the taxpayer confirmation in real-time of their booking slot with their case number and also advise them of supporting documents that they may need to take along with them for their appointment.
A toll-free number for taxpayers to call and make branch appointments. The number to call is 0800 11 7277. Operating hours are Mon, Tues, Thurs, Fri: 08:00 – 16:00 and Wed: 09:00 – 16:00.
With both the toll-free number and the online eBooking system, taxpayers will have the option of booking a virtual session with a SARS agent – via video or voice call.
Click here to access the SARS media release:
https://www.sars.gov.za/Media/MediaReleases/Pages/27-August-2020-New-developments-in-next-phase-of-Individual-Filing-Season.aspx
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