This will be open from Monday, 3 August to Sunday, 9 August 2020, 24 hours a day. Approved beneficiaries of the COVID-19 Social Relief of Distress grant can change their payment method by visiting www.srd.sassa.gov.za
They can change from receiving their grant at the Post Office to a bank account of their choice or vice versa. They also have the flexibility to move from one bank to another.
This comes after a number of complaints from beneficiaries who were unable to receive their funds at the Post Office, and SASSA was swamped with complaints. Post Offices usually get packed on a daily basis and some people walk home disappointed.
SASSA has indicated that payments of the special grants are quicker if paid into a bank account.
Applicants who fail to update their method of payment and have provided incorrect banking details will receive their grant through the Post Office.
WhatsApp 082 046 8553 for frequently asked questions.