UIF confirms New Login Rules for UIF TERS applications
17 July 2020
Accounting
South African Accounting Academy
The New Login Rules are:
Only one user is allowed to access the system per username. If second user will try to access the system while first one is browsing an error message – USER ALREADY LOGGED IN is displayed.
If you typed incorrect password or username, then you have 2 mins to login with correct username and password. If you failed, the account is locked for 60 mins and you will see the error - USER ALREADY LOGGED IN
Always sign out to destroy your browsing session.
If you are getting USER ALREADY LOGGED IN error and you are the only person trying to log in, then wait for 60 mins to automatically clear the session. You will be allowed to login after 60 mins.
Do not interfere with the URL. This will invalidate your user session and lock you.
If you cannot access the account for over 60 mins then only contact any UIF officials.